Cookie FAQs

Prices depend upon the quantity and design.

• For pricing information for custom cookies for up to 6 dozen, please see the custom cookies page.
• If you’re looking for larger orders for events, please see the wedding and party packages page.
• For corporate gifts and cookies, please see the corporate packages page.

All orders need to be paid in full for me to accept your order. I will send you an invoice via PayPal once we agree on the quote by email.

I also sell various holiday and event cookies in smaller sizes at different times of the year on The Cookie Shop page. Please see more information below.

Please fill in the forms on the pages above to request a quote for your order. I will get back to you within 48 hours, Mon-Fri, with a quote for your request. Please provide as much detail as possible so I can give accurate quotes and ideas for your custom order.

If your date is already fully booked, my cookies freeze very well, so you could order the cookies for a couple of weeks in advance of when you need them and freeze until needed. All cookies are individually packaged and last 2-3 weeks if they’re kept sealed.

Please note, I require at least 2-3 weeks notice for all custom orders, depending on my schedule. Depending on availability, I may be able to accommodate shorter timescales at an extra cost. I frequently post my availability on my Instagram page.

Throughout the year, I offer ad-hoc, holiday or seasonal cookies for purchase, for events such as Mother’s Day, Halloween, Christmas, Valentine’s Dat, Easter, etc. I will announce these on my social media pages or via my newsletter.

They will be available on “The Shop” page. You will find the specified delivery dates for these options when choosing postage at checkout.

I will send you a PayPal invoice once your custom order is confirmed or if you’re ordering seasonal options, you can pay directly through this website. You do not need to have a PayPal account to pay via PayPal as they accept all major debit and credit cards.

All orders need to be paid for in full to confirm your order. For custom orders, I will send you the invoice once we have agreed on the quote by email.

All my custom decorated cookies are variations of American sugar cookies. My recipe is available in a few different flavours and is rolled just thin enough for a crunchy exterior and soft fluffy interior! Perfect for tea dipping and present giving!

I offer vanilla, lemon, cookies and cream, coffee bean, chocolate brownie, brown sugar cinnamon and strawberries & cream. Gingerbread flavour is also available seasonally. I can only accommodate one flavour per custom order.

My standard decorated cookies contain butter, eggs and wheat flour. Some of my other flavoured cookies also contain cream cheese, cocoa powder, Oero cookies and freeze-dried strawberries. More specific ingredient details are available upon request. 

All cookies are decorated with royal icing and due to my own allergy, all cookies are nut-free – yay! Please be aware that while no nuts are used in my recipe, I do use some ingredients that will have been made in environments containing nuts.

I also offer a vegan decorated sugar cookie (with vegan royal icing) which contains wheat flour and aquafaba. Unfortunately at this time, I don’t offer a gluten-free cookie, but am working on it for the future!

When filling in the form on the orders page, let me know as much detail as possible about what you’re looking for. Alternatively, if you’d like to order one of the sets you’ve seen on my Instagram or if you’re not sure what you want and would like me to make some suggestions, then let me know in the comment box on the form.

Please note, that I will not copy other cookie artist’s work exactly. All my custom order will be subject to my own design aesthetic but will be agreed with you in advance of confirming the order.

Cookies are individually packed in heat-sealed bags and then packaged in a variety of presentation boxes depending on the size and number of cookies.

I post all around the UK, including Northern Ireland. I currently use contactless couriers, through a fully tracked service, that collect from my house and deliver straight to you. For postage around the UK, postal costs will depend on the order size and will be quoted ad hoc.

I take many measures to ensure your cookies are packaged safely and securely in completely eco-friendly and mostly biodegradable packaging. However, I cannot be held responsible for any damage incurred by the carrier – if you receive your cookies in a damaged box, please contact the carrier immediately. Additionally, please do let me know if anything arrives to you in an unsatisfactory condition so I can take this up with the carrier as well.

For pickups from my home (Surrey – KT12), there is no delivery or shipping charge is required. Please note, due to the current situation with COVID-19, any orders for collection will need to notify me when they arrive at my house. I will then place the cookies outside my door for collection to ensure it’s completely contactless.

Yep! Keep the cookies in their heat-sealed bag and pop them in an air-tight container. They can be kept in the freezer for up to 3 months. When you’re defrosting, make sure you keep them wrapped and in the container until they’ve defrosted completely (about 4 hours), otherwise the colours may bleed together.

If your cancellation is more than 14 days in advance of your delivery date, you will be able to move your order to a later date using your previously paid funds as credit. If you cancel your order within 14 days of the delivery date, any money will, unfortunately, be lost.